Privacy Policy

Effective Date: January 1, 2025
Website: https://www.pghwarehouse.com/

Company: PGH Warehouse (“PGH Warehouse,” “we,” “us,” or “our”)

We respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit pghwarehouse.com (the “Site”) or interact with us. If you do not agree with this Policy, please do not use the Site.

1) Information We Collect

Information you provide

Contact and order details: name, shipping/billing address, email, phone.

Payment information handled by our payment partners. We do not store full card numbers.

Communications: support requests, quotes, reviews, or other messages.

Information collected automatically

Device and usage data: IP address, browser and device type, pages visited, referring/exit pages, timestamps.

Cookies and similar technologies. See Cookies & Ads below.

Information from third parties

Payment processors for payment status.

Shipping partners for delivery and tracking.

Analytics and advertising partners for site metrics and ad measurement.

2) How We Use Information

We use information to:

Process and fulfill orders, deliver products, and provide customer support.

Operate, maintain, and improve the Site and our services.

Communicate about orders, updates, and promotions.

Detect, prevent, and address security or fraud issues.

Comply with legal obligations and enforce our terms and policies.

Marketing: If you opt in, we may send you promotional emails. You can unsubscribe at any time using the link in the email.

3) Sharing Your Information

We share information only as needed to run our business:

Service providers: payment processing, fraud prevention, shipping, analytics, advertising, email and SMS services, hosting, and IT support.

Business transfers: in connection with a merger, acquisition, financing, or sale of assets.

Legal and safety: to comply with law or protect rights, property, and safety.

We do not sell personal information for money. Some U.S. state laws may treat certain advertising or analytics activities as a “sale” or “sharing” of personal information. See Your Privacy Rights.

4) Cookies, Analytics, and Ads

We use cookies and similar technologies to:

Keep you signed in, remember cart contents, and provide core functionality.

Measure performance and improve the Site.

Deliver, personalize, and measure advertising.

Your choices

You can block or delete cookies in your browser settings.

Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout

Interest-based ad choices: https://optout.aboutads.info and https://optout.networkadvertising.org

Do Not Track: We currently do not respond to Do Not Track signals.

5) Data Retention

We keep personal information as long as needed for the purposes described above. Order and tax records are typically retained for about 7 years to meet legal and audit requirements.

6) Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

7) Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided information to us, please contact us so we can delete it.

8) Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.

Correct inaccurate personal information.

Delete your personal information, subject to legal exceptions.

Opt out of targeted advertising and of the “sale” or “sharing” of personal information where applicable.

Withdraw consent where processing is based on consent.

To make a request, contact us at info@pghwarehouse.com or use any available tools on the Site. We may need to verify your identity. We will not discriminate against you for exercising your rights.

EU/UK visitors: Where GDPR/UK GDPR applies, our legal bases include performance of a contract, legitimate interests, consent, and compliance with legal obligations. You may also have portability and objection rights and the right to lodge a complaint with your local supervisory authority.

9) International Transfers

If you access the Site from outside the United States, your information may be processed in the U.S. and other countries with different data protection laws.

10) Third-Party Links

The Site may link to third-party websites or services. Their privacy practices are governed by their policies.

11) Changes to This Policy

We may update this Policy from time to time. The Effective Date above indicates the latest revision. Material changes will be posted on the Site.

12) Contact Us

PGH Warehouse
1200 Lebanon Road, Unit 520
West Mifflin, PA 15122
Phone: (412) 906-4144
Email: info@pghwarehouse.com
Business Hours: Monday–Friday 7:00 AM – 4:00 PM; Saturday 7:00 AM – 11:00 AM

13) Additional Notices for California Residents

Categories collected: identifiers (name, email, IP), commercial information (orders), internet activity (usage data), approximate geolocation (from IP), inferences (preferences).

Sources: you, your devices, service providers, and partners as described above.

Purposes: as described in Sections 2–4.

Sharing: disclosures to service providers; certain analytics or advertising may be considered “sharing” under California law.

Sensitive information: we do not use or disclose sensitive personal information for purposes requiring a “Limit the Use” link.

Opt-out: Email info@pghwarehouse.com or use any opt-out tools provided on the Site (for example, a “Do Not Sell or Share My Personal Information” link if available).